AlarMax has launched its e-commerce platform that offers 24/7 access to a diverse portfolio of products from more than 400 vendors. Dealers and value-added resellers will enjoy an enhanced ordering process through the new platform, enabling them to maximize their business outcomes.
Key features include:
- 24/7 Access: Customers can log in anytime to browse and compare products, place orders for pickup or delivery, view order history, and more — managing inventory and purchasing decisions on their own schedule.
- Integrated CRM: Customers can manage their inventory and purchasing decisions while syncing their profiles, order histories, and preferences for a personalized shopping experience.
- Real-Time Inventory Reporting: The platform reports real-time inventory data for all physical store locations, offering up-to-date product availability and pricing information. Branches will also leverage platform data to optimize inventory by location, offer targeted promotions, and incentivize repeat business.
- In-Platform Support: AlarMax customers can access the platform’s user guides and training resources on-demand, streamlining the support experience. The platform will also be the new home of AlarMax Academy technical and product webinars.
- Secure, PCI-Compliant Payments: Robust security measures, including SSL encryption and regular audits, ensure data protection and privacy compliance under GDPR and CCPA.
- Mobile-Friendly Interface: Customers shop effortlessly across devices and efficiently manage their orders — whether on desktop or mobile — ensuring a streamlined experience that saves time and reduces administrative overhead.
While the new platform will provide new efficiencies, the trusted teams at AlarMax branches nationwide will continue to fulfill all orders.
Customers can visit www.alarmax.com to log in, explore the new platform, and begin simplifying their ordering process. Additional platform updates and initiatives are scheduled for rollout throughout Q4 2024. Contact your local team for personalized support to ensure a smooth transition to the platform.
For more information, visit www.alarmax.com.